Your essential guide for the ITIL 4 Foundation exam and beyond Claire Agutter Primary Author mixed material bibliography Cambridgeshire IT Governance Publishing 2020 en English

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ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus. Manajemen Informasi 658.4038 9781787782198 Perpustakaan STIKes Sumber Waras Perpustakaan STIKes Sumber Waras 658.4038 CLA i 260720 Perpustakaan 658.4038 CLA i download_%25283%2529.jpg.jpg 3221 2026-09-21 11:13:47 2026-09-21 11:15:42 machine generated